Introduction
This privacy policy describes how Dhani Win handles the information we collect about you. We want you to feel safe when you use our site, so we keep this page short, clear and honest. By using Dhani Win you agree to the practices set out here and in our terms and conditions.
We only collect what we need to run the site, keep it secure and improve your experience. We do not sell your data, and we never share more than we have to. If anything on this page is unclear, you can always ask us for help using the contact details near the end.
This policy applies to the Dhani Win website. Some pages may link to other sites that we do not control. Those sites have their own privacy rules, so please read them before sharing your information.
Information we collect
We collect a small amount of information so the site can work and so we can keep it safe. Some of this you give us directly, and some is gathered automatically by your browser or device. The table below shows the main types of data, why we need each one and a simple example.
| Data type | Why we collect it | Example |
|---|---|---|
| Contact details | To reply to your questions and support requests | Your email address when you message us |
| Account details | To set up and protect your account | Username and a securely stored password |
| Device and browser data | To keep the site working and secure | Browser type, device type, IP address |
| Usage data | To understand which pages are useful | Pages viewed and time spent on each page |
| Cookie data | To remember settings and measure traffic | A small ID stored by your browser |
We do not ask for more than we need. If a feature does not require a piece of data, we do not collect it. You are never forced to give us information you are not comfortable sharing, although some features may not work without it.
How we use your information
We use the information above for a few simple, clear reasons. We never use your data for purposes you would not expect. In short, we use it to:
- Run the site — load pages, keep you logged in and remember your settings.
- Provide support — answer your questions and fix problems you report.
- Keep things secure — spot and stop fraud, abuse and unusual activity.
- Improve the site — see which pages help most and make them better.
- Meet legal duties — follow laws that apply to us, including age rules.
We do not use your information to make automated decisions that affect you in a serious way without a person involved. If that ever changed, we would update this policy and tell you first.
Cookies and tracking
Cookies are small text files that a website stores on your device. They help the site remember things between visits, such as your settings. Dhani Win uses only a small set of cookies, and we group them into three simple types:
- Essential cookies — needed for the site to work, such as keeping you logged in.
- Preference cookies — remember choices like your display settings.
- Analytics cookies — help us count visits and see which pages are popular.
You are in control of cookies. Most browsers let you block or delete them in the settings menu. If you block essential cookies, some parts of the site may not work as they should. Analytics and preference cookies are optional, and the site still runs without them.
Tip: to clear cookies, open your browser settings, find the privacy or history section, and choose to clear browsing data. The exact steps differ from one browser to another.
How we share information
We keep your information private and share it only when there is a clear and fair reason. We never sell your personal data. We may share limited data in these cases:
- Service providers — trusted partners who help us host the site, send email or measure traffic. They may only use the data to do work for us.
- Legal reasons — when the law requires it, or to protect the rights, safety and property of our users and our team.
- Business changes — if our service is ever transferred to another company, your data may move with it under the same protections.
Whenever we work with a service provider, we choose partners who take privacy and security seriously, and we share only the minimum data needed for the task.
Data security
We take sensible steps to protect your information from loss, misuse and unauthorised access. While no website can promise perfect security, we work hard to keep your data safe. Our main safeguards include:
- Encryption — data sent between your device and our site is protected in transit.
- Access limits — only people who need your data to do their job can reach it.
- Secure storage — passwords and sensitive details are stored in a protected form.
- Regular checks — we review our systems to find and fix weak points.
You also play a part in keeping your account safe. Please choose a strong password, keep it private, and tell us right away if you think someone else has used your account.
Your privacy rights
You have clear rights over the information we hold about you. Depending on where you live, these rights may include the following:
- Access — ask for a copy of the data we hold about you.
- Correction — ask us to fix data that is wrong or out of date.
- Deletion — ask us to delete your data, where we are not required to keep it.
- Objection — ask us to stop using your data for certain purposes.
- Withdraw consent — change your mind about optional data at any time.
To use any of these rights, email us at [email protected] with your request and the email address linked to your activity. We will confirm who you are before we act, to protect your account. We aim to respond within 30 days.
Children and age (18+)
Dhani Win is strictly for adults aged 18 and over. We do not allow anyone under 18 to use our service, and we do not knowingly collect data from them. If we find that a person under 18 has given us information, we delete it as quickly as we can.
If you are a parent or guardian and you believe a young person has shared data with us, please contact us so we can remove it. Keeping minors away from real-money play is a core part of how we run the site, and it links directly to our responsible gaming work.
Changes to this policy
We may update this privacy policy from time to time, for example when we add a feature or when the law changes. When we make an important update, we will change the date shown on this page and, where needed, tell you in a clear way.
We suggest you check this page now and then so you stay informed. If you keep using Dhani Win after a change, that means you accept the updated policy. If you do not agree with a change, you can stop using the site and ask us to delete your data.
Contact us about privacy
If you have any question about this privacy policy, your data or your rights, we are happy to help. You can reach us in two simple ways:
- Email: send your privacy request to [email protected].
- Contact page: use our contact page to send a message.
Please describe what you need as clearly as you can, so we can help you quickly. For the full rules of using our service, see our terms and conditions. To learn about safer play and support tools, visit our responsible gaming page.
Privacy Policy — FAQ
Does Dhani Win use cookies?
Yes. We use a small number of cookies to keep the site working, remember your settings and understand how pages are used. You can control or delete cookies in your browser settings at any time, though some features may not work as well if you block them.
How do I ask Dhani Win to delete my data?
Email [email protected] with your request and the email address linked to your activity. We will confirm your identity, then delete or anonymise the data we hold, unless we are required by law to keep certain records. We aim to respond within 30 days.
How do I contact Dhani Win about a privacy question?
Send any privacy question or request to [email protected], or use our contact page. Please describe what you need clearly so we can help you quickly. We treat every privacy request seriously.
What is the minimum age to use Dhani Win?
Dhani Win is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that a younger person has shared data with us, we remove it as soon as we can.
Do you sell my personal information?
No. We do not sell your personal information. We only share data with trusted service providers who help us run the site, and only as described in this privacy policy.